Panorama’s Clash of the Titans 2016 provides an independent comparison of SAP, Oracle, Microsoft Dynamics and Infor. Watch this webinar clip for an analysis of the average levels of customization for customers of these four vendors.
A large percentage of SAP customers leverage out-of-the-box functionality, while Microsoft Dynamics customers opt for higher levels of customization. Organizations implementing Infor reported the lowest levels of customization, with 71-percent of responds reporting minor or no customization.
High levels of customization may indicate that organizations are failing to perform proper due diligence when evaluating systems against their business requirements. This can lead to the selection of a system that is not the best fit for the organization. Organizations should document detailed business requirements, including current state processes, in order to evaluate each system against their business needs.
The full webinar is available here: Review of Panorama’s 2016 Clash of the Titans Report. For more YouTube videos and webinar clips, visit our YouTube Channel.